Our Quality Standards
Our Approach
Quality is not defined by marketing terms, but by consistent standards across the entire process — from sourcing to final packaging.
Our goal is to offer kratom that meets clear internal criteria, based on experience, direct
relationships and continuous evaluation.
Selection of Raw Material
We carefully select our kratom based on specific characteristics:
- consistent texture,
- minimal plant fibers
- and typical fresh smell of ground leaves.
We only work with farmers and suppliers where a reliable relationship and mutual trust have been established over the years.
Sourcing & Partnerships
We work with both farmers and exporters in Southeast Asia. Whenever possible, we prefer working in close collaboration with the farmers.
At the same time, we maintain long-term partnerships with selected suppliers, some of which date back to 2019.
New partners are only added if they meet our standards. Whether they remain part of our range is also influenced by our customer’s feedback and long-term consistency.
Fair Pricing
We deliberately avoid sourcing at unusually low prices.
High-quality kratom requires fair compensation across the entire supply chain. For this reason, we prioritize fair payment for farmers over short-term cost reduction.
This approach supports stable relationships and consistent quality over time.
Laboratory Testing
Selected batches are tested in an accredited laboratory in Germany, led by a certified food chemist.
Our testing focuses on:
- heavy metals
- pesticide residues (when applicable)
This ensures controlled verification of safety-related parameters under standardized conditions.
Storage & Handling
Our kratom is stored under controlled conditions:
- sealed packaging
- dry environment
- protection from light
All materials are stored either fully sealed or freshly packaged. Open or partially stored batches are sorted out.
Freshness
Our packaging process depends on the demand.
Meaning that products remain in their original sealed packaging as long as possible and are only opened when necessary. This ensures that freshness is maintained, even for batches that remain in stock for a longer period.
Summary
Our quality standards are based on careful selection, fair sourcing, controlled handling and targeted laboratory testing — ensuring consistent and reliable kratom quality.